Privacy Policy

Effective Date: January 7, 2026

1. Introduction

At VitaLync, The Tissue Bank Corp DBA VitaLync ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website or engage with our services.

As a leader in the global tissue banking industry, we adhere to rigorous standards of data protection, recognizing the sensitivity of the information handled within the healthcare sector. By accessing our website or using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect different types of information to provide better services to our users:

Personal Information

We may collect personal details that you voluntarily provide to us, such as when you fill out contact forms, request product information, or sign up for newsletters. This includes:

• Name and job title
• Contact information (email address, phone number)
• Institution or organization name
• Mailing and billing addresses

Non-Personal and Technical Data

When you visit our website, we automatically collect certain data to improve user experience and site performance. This may include:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the site
• Referral sources

Healthcare and Professional Data

For our partners in the medical field, we may collect professional credentials and licensing information necessary to facilitate the distribution of regulated tissue products. Note: We do not collect Protected Health Information (PHI) regarding patients directly through our public-facing website.

3. How We Use Your Information

We use the data we collect for specific business purposes, including:

• Service Delivery: To process orders, manage accounts, and deliver tissue products and services.
• Communication: To respond to inquiries, provide customer support, and send administrative updates.
• Improvement: To analyze website usage trends and improve our digital offerings.
• Compliance: To meet regulatory requirements associated with tissue banking and distribution in the US and international markets (e.g., FDA, AATB standards).
• Marketing: With your consent, to send educational content, newsletters, and information about new products. You may opt out of these communications at any time.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only under the following circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting business, or servicing you, provided those parties agree to keep this information confidential.
• Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) technology to encrypt data during transmission.
• Restricted access to personal information to employees, contractors, and agents who need to know that information.
• Regular security audits and updates to our digital infrastructure.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

6. International Data Transfers

VitaLync operates globally, with partners in Mexico, Asia, the Middle East, and beyond. Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal data:

• Access and Correction: You have the right to request copies of your personal data and to ask for corrections to any inaccuracies.
• Deletion: You may request that we delete your personal data under certain conditions.
• Opt-Out: You can unsubscribe from our marketing communications by following the "unsubscribe" link in our emails or contacting us directly.

GDPR Compliance (For EU/EEA Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

HIPAA Compliance

While this website is not a primary channel for transmitting patient data, VitaLync is committed to full compliance with the Health Insurance Portability and Accountability Act (HIPAA) regarding any Protected Health Information (PHI) we may encounter in the course of our business operations.

8. Third-Party Links

Our website may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

VitaLync, The Tissue Bank Corp DBA VitaLync
3505 Carlin Springs Rd, Suite 101
Falls Church, VA 22041
(202) 888-6897
connect@vitalyncthebank.com